Suporte

    How to Connect

    How to connect?

    Simply switch on your mobile phone when you cross the Brazilian border or leave the plane. Your phone will automatically log on to a network. If you want to benefit from our excellent GSM National Coverage, you can select the TIM network manually:

    Go to the "Network Selection", "Phone Setup" or "Settings" option in your phone menu, depending on your mobile device.

    Find "Phone setting" or "Manual Network Selection" and choose the "TIM" network.

    Select "TIM" and you will be asked to confirm your choice. Once "TIM" is displayed on your screen... You are connected! (The connection procedure may vary according to your mobile device!) Others codes that may also be displayed on your screen.

    The network name "TIM" presented above may also be displayed as a network code:

    tabela

    If you have a problem, please call our multilingual Customer Service representative at + 55 11 2847-6144 (charged call) or 0800 7414141 (free call) from a land line.